woman has claimed she was humiliated by KFC Staff who mistakenly served her
a chicken burger and then laughed hilariously at her for eating it.
Vanessa Franco, a mother ordered what she thought was the
new vegan Burger, but was left traumatized when she took three bites before
realizing something wasn’t right.
Complaining to the store staff, Vanessa claimed they started
laughing about her trouble before replacing her burger with an unevenly cooked
Vanessa Franco from Pollards Hill, South London claimed she was humiliated by KFC Staff who served her chicken burger and then laughed hilariously at her for eating it
Vanessa from Pollards Hill, South London recently turned
Vegan and has been a life-long
‘I realized it tasted different. I had to drive back to KFC and asked them to confirm if it was a vegan burger. The girl who served me told me it was a chicken fillet burger and then called her colleague who told me to come inside. ’Vanessa explained.
‘The colleague said if I took bites out of it then why I
didn’t observe it was a chicken burger. I then reiterated I have been a
vegetarian my whole life.’ Vanessa added.
With her baby all asleep at the back seat of her car,
Vanessa intended carrying on the conversation in the drive-thru, but she
admitted staff insisted she come inside.
Vanessa was left traumatized when she took three bites of the Chicken Burger before realizing something wasn’t right
‘I went in with him, but I had to wake him up. The manager then came out and gave me a vegan burger and didn’t apologize but laughed and said: ‘You should have observed it was chicken.’ All of the staff stood there and stared at me. I really felt humiliated. I was rendered speechless and couldn’t express how horrible their customer service was.’ Vanessa continued.
KFC Branch in Colliers wood, however, apologized to Vanessa
for her ordeal.
KFC Branch in Colliers wood apologized to Vanessa for her ordeal
‘This isn’t great and we are honestly sorry for what has
happened. Our Vegan burger launched in January and we took its release very
seriously, putting in place strict processes to ensure it’s served properly,
including the usage to separate colored tongs as well as storage units.’ KFC